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TERMS AND CONDITONS 

Last updated: 11 January 2026

Welcome to Alicia Women’s Holistic Wellness. By accessing this website, purchasing a programme, joining a membership, or booking any service, you agree to the terms and conditions set out below. If you do not agree, please do not use this website or services.

1. Website Use & Intellectual Property

This website is owned and operated by Alicia Walters, trading as Alicia Women’s Holistic Wellness.

Unless otherwise stated, all content including written material, frameworks, assessments, membership resources, branding, logos, methods, and intellectual concepts (including Precision Wellness by Alicia, the Women’s Wellness Clarity Assessment, and the Women in Wellness Collective model) are the intellectual property of Alicia Walters.

You agree not to:

  • Copy, reproduce, distribute, sell, licence, or commercially exploit any content without written permission

  • Repurpose materials for coaching, teaching, or business use

  • Misuse the website in ways that could damage functionality

  • Use this website in violation of applicable laws or regulations

Unauthorised use may result in legal action.

2. Privacy & Data Protection

Your personal data is handled in accordance with UK GDPR and the Data Protection Act 2018.

Please refer to the Privacy Policy for full details on how personal information is collected, stored, and used.

3. Wellness & Educational Disclaimer

All services, content, programmes, and resources provided by Alicia Women’s Holistic Wellness are for educational and wellness support purposes only.

Alicia Walters is a certified Women’s Holistic Wellness Practitioner and Functional Genomics & Nutrition Coach. She is not a medical doctor, psychiatrist, or licensed clinical psychologist.

Services and content are not intended to:

  • Diagnose medical or psychological conditions

  • Prescribe medication

  • Replace medical or therapeutic care

You are encouraged to consult qualified healthcare professionals for medical concerns. All decisions you make based on information provided are taken at your own discretion and responsibility.

4. Appointments & Programmes

a) Booking & Late Policy

  • Sessions are by appointment only

  • Arrivals more than 20 minutes late may be treated as missed and charged in full

  • Reserved time cannot be rescheduled for another client

b) Cancellations & Rescheduling

  • A minimum of 24 hours’ notice is required for cancellation or rescheduling

  • Late cancellations are charged in full, except in genuine emergencies

  • Sessions may be rescheduled at a mutually agreed time with adequate notice

c) Refunds & Programme Use

  • One-off sessions are non-refundable once delivered

  • For multi-session programmes:

    • You may request a 50% refund on unused sessions if fewer than half of the programme has been completed

    • Alternatively, sessions may be paused and resumed within 12 months of purchase

5. Communication Policy

Services may be delivered through:

  • Zoom

  • Phone

  • Microsoft Teams

  • In-person sessions

Additional communication:

  • WhatsApp support Monday–Friday, 11am–6pm (UK time) for brief professional queries

  • Deeper questions are addressed during scheduled sessions

  • Email responses are typically provided within 24 working hours

This additional communication is not a substitute for emergency, medical, or regulated professional care.

6. Referrals to Third-Party Services

You may be referred to trusted third-party services, such as functional genomics laboratories or specialised professionals.

Please note:

  • All associated costs are your responsibility

  • Alicia Women’s Holistic Wellness is not liable for the conduct, services, or outcomes of any third-party provider

  • Any arrangements made are strictly between you and the external provider

7. Professional Insurance

Alicia Walters carries appropriate professional insurance covering her work in:

  • Women’s Health

  • Alternative Therapies

  • Holistic Wellness, Functional Genomics & Nutrition Coaching

  • Solution-Based Counselling

  • Acupressure & Energy-Based Wellness

8. Behaviour, Conduct & Boundaries

A respectful and safe environment is essential for all engagements.

Any form of:

  • Aggression

  • Harassment

  • Discriminatory conduct

  • Inappropriate communication

may result in immediate termination of services or membership without refund

.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Alicia Women’s Holistic Wellness accepts no liability for loss, injury, or damages arising from the use of services, programmes, or membership resources

  • No guarantees are made regarding specific outcomes or results

  • Clients and members engage voluntarily and accept responsibility for their decisions

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. Women in Wellness Collective

a) Overview

The Women in Wellness Collective is a professional, member-only space designed for women working, leading, or training within the wellness sector. It exists to support the woman behind the work — the practitioner, founder, organiser, student, and leader — with thoughtful professional resources and intentional connection.

Membership is not consumer wellness; it is for professional growth, reflection, and connection.

b) Membership Components

The Collective model includes the following components:

i. Practice Kits

Monthly professional resource packs designed to support real-world wellness practice. Practice Kits address themes such as:

  • Emotional labour and holding space

  • Boundaries and sustainability in practice

  • Money, value, and pricing

  • Ethical visibility and professional voice

  • Burnout prevention and longevity

  • Working responsibly as a woman in wellness

These are tools for reflection and growth, not formal courses.

ii. Collaboration Match

A structured way to connect with aligned peers across the wellness field for collaboration, conversation, and shared professional growth. Connections are guided by:

  • Professional role and field

  • Areas of interest

  • Collaboration intentions

  • Shared values

Collaboration Match creates space for respectful, cross-disciplinary connection without competition or pressure.

iii. Practice Direction

A member-only space offering professional perspective on specific practice decisions such as:

  • Boundaries, scope, and responsibility

  • Pricing, value, and sustainability

  • Client fit, referrals, and ethical dilemmas

  • Visibility, positioning, and professional voice

  • Collaboration choices and forward movement

This support is intended for informed, intentional reflection in practice and does not replace regulated legal, financial, or clinical advice.

c) Membership Terms

By joining the Women in Wellness Collective, you agree:

  • Membership access is personal and non-transferable

  • Practice Kits, Collaboration Match, and Practice Direction resources are for individual professional use only

  • Sharing membership access, content, or materials with non-members is prohibited

  • Membership benefits may be updated, paused, or removed with notice

Violation of these terms may result in membership suspension or termination without refund.

11. Dispute Resolution

In the event of a complaint or dispute relating to these Terms & Conditions, services, or membership:

  • You agree to act reasonably and in good faith

  • Written communication will be used to resolve issues before legal action

  • Alternative dispute resolution may be explored where appropriate

Legal action is a last resort.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

Terms & Conditions may be updated at any time. Continued use of the website, services, or memberships constitutes acceptance of the current version.

14. Agreement

By engaging with any services, programmes or memberships offered by Alicia Women’s Holistic Wellness, you confirm that:

  • You have read, understood, and agreed to these Terms & Conditions

  • You take responsibility for your engagement and use of resources

📧 alicia@aliciawomensholisticwellness.com
📞 +44 7354 226189
🌐 www.aliciawomensholisticwellness.com

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