Privacy Policy

Last updated: 15 February 2026

This Privacy Policy explains how Alicia Walters, trading as Alicia Women’s Holistic Wellness, collects, uses, stores, and protects your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to:
• Alicia Women’s Holistic Wellness
• Women in Wellness Collective
• Women’s Wellness Clarity Assessment
• Women’s Capacity & Support-Fit Index
• Any associated digital platforms, structured reflection tools, and AI support environments

1. Information We Collect

a) Personal Information

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Billing information
Membership or booking details
Assessment or reflection responses
Information you choose to share via forms, email, or messaging

b) Technical & Usage Data

We may automatically collect:

IP address
Browser type and device information
Operating system
Referring URLs
Website usage and interaction data

2. How We Use Your Information

Your information may be used to:

Provide services, memberships, and structured reflection tools
Manage bookings, payments, and communications
Respond to enquiries
Deliver Women in Wellness Collective platform access
Generate Clarity Assessment or Capacity Index outputs
Improve website performance and user experience
Maintain security and prevent misuse
Send updates or newsletters where consent has been given

3. Legal Basis for Processing

We process personal data based on:

Contractual necessity for services and memberships
Legitimate interests in operating and improving our platforms
Consent for marketing communications
Legal obligations where applicable

4. Women in Wellness Collective

The Women in Wellness Collective is a professional support platform for women working or training in wellbeing.

If you join or interact with the Collective, we may collect:

Membership details
Professional role information
Practice submissions
Collaboration Match submissions
Practice Direction submissions
AI interaction inputs

AI responses are structured support tools and are not clinical, diagnostic, or therapeutic services.

Practice Direction submissions are reviewed by a human practitioner.

Collaboration Match participation requires voluntary submission of information. Personal contact details are only shared where you explicitly opt in.

We do not publicly share member personal information.

5. Women’s Wellness Clarity Assessment and Capacity & Support-Fit Index

The Women’s Wellness Clarity Assessment and related structured frameworks, including the Women’s Capacity & Support-Fit Index, are reflection and decision-support tools.

If you complete an assessment, we may collect:

Your contact details where provided
Structured response data
Contextual information relating to capacity, workload, wellbeing, or professional circumstances

These tools are not diagnostic or medical assessments. They are structured reflection frameworks.

Individual responses are not publicly shared.

Where delivered within organisations:

Individuals receive a personal reflection output.
Organisations may receive anonymised, aggregated pattern summaries.
No identifiable individual data is shared without explicit consent.

Assessment data is retained only as long as necessary to generate outputs and maintain operational integrity.

You may request deletion of your assessment data at any time.

6. AI Support Tools

Some parts of our platforms use AI-assisted tools to generate structured reflections and decision-support responses.

AI outputs:

Are not medical, legal, or therapeutic advice
Are general guidance tools
Should not replace professional consultation

User inputs may be processed to generate responses but are not sold or distributed externally.

7. Data Sharing & Disclosure

We do not sell or trade personal data.

Data may be shared:

With trusted service providers such as payment processors or hosting platforms
Where legally required
To operate services such as the Women in Wellness Collective or assessment frameworks

All third-party providers are required to comply with UK GDPR standards.

8. Data Security

We implement appropriate technical and organisational safeguards to protect data against:

Unauthorised access
Loss or misuse
Disclosure or alteration

While no system is entirely risk-free, we take data protection seriously and respond promptly to any security concerns.

9. Data Retention

Personal data is retained only for as long as necessary to:

Provide services
Meet legal or accounting requirements
Resolve disputes
Maintain operational continuity

You may request deletion of your data by contacting us. Where legally permissible, data will be removed within 30 days.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing communications
Request restriction of processing
Object to certain processing activities
Lodge a complaint with the Information Commissioner’s Office

Requests can be made by contacting us directly.

11. Third-Party Links

Our websites and platforms may contain links to external sites. We are not responsible for their privacy practices. Please review external policies separately.

12. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If this occurs, please contact us immediately.