
TERMS AND CONDITONS
Last updated: July 26th 2025
Welcome to Alicia Women’s Holistic Wellness. By accessing this website or booking any service, you agree to the terms outlined below. Please read them carefully. If you do not agree, please do not use this site or services.
1. Website Use & Intellectual Property
This site is owned and operated by Alicia Walters. Unless otherwise stated, all content, branding, and materials are the intellectual property of Alicia Walters and may not be reused or reproduced without permission.
You agree not to:
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Republish, sell, or commercially exploit any site content
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Misuse the website in ways that could damage its function
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Use this site in violation of any applicable laws or regulations
2. Privacy
Your privacy matters. Please refer to the Privacy Policy to understand how we collect, store, and use your personal information in accordance with data protection laws.
3. Wellness Disclaimer
All content and services are for educational and wellness support purposes only.
Alicia Walters is a certified Women’s Holistic Wellness Practitioner and Functional Genomics & Nutrition Coach.
I am not a medical doctor or licensed psychologist. My services are not intended to diagnose, treat, or replace professional medical advice.
4. Appointments & Programmes
a) Booking & Late Policy
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Sessions are by appointment only.
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If you are more than 20 minutes late, the session is considered missed and charged in full. Time has been specifically reserved for you and cannot be rebooked for another client.
b) Cancellations & Rescheduling
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Please give at least 24 hours’ notice to cancel or reschedule.
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Cancellations under 24 hours are charged in full, unless in emergencies.
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With proper notice, your session can be rebooked at a mutually agreed time.
c) Refunds for Programmes
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One-off sessions are non-refundable once delivered.
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For multi-session packages:
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You may request a 50% refund on unused sessions if under half the programme has been used.
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Or, you may pause and resume the package at any time within 12 months of purchase.
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5. Communication Policy
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You’ll receive weekly sessions via Zoom, phone, or in-person.
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You may contact me via WhatsApp (Mon–Fri, 11am–6pm UK) for brief questions.
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Deeper questions will be addressed during your scheduled session.
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Email responses are usually within 24 hours on working days.
6. Skincare Samples
Clients enrolled in Radiant Skin Inside & Out or Menopause Mastery may receive complimentary skincare samples (UK only). These are optional bonuses and not guaranteed with every programme.
7. Referrals to Third-Party Services
You may be referred to trusted partners for services such as functional genomics testing. Please note:
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You are fully responsible for the costs
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Alicia Walters is not liable for outcomes or business practices of external providers
8. Professional Insurance
Alicia Walters is fully insured in all areas of her work, including:
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Women’s Holistic Wellness
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Functional Genomics & Nutrition Coaching
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Natural Skincare & Beauty
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Solution-Based Counselling
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Acupressure & Energy Wellness
9. Behaviour & Boundaries
A respectful, safe environment is vital.
Any form of aggression, abuse, or inappropriate conduct may result in services being terminated without refund.
10. Changes to These Terms
These terms may be updated at any time. Continued use of this website and services means you accept the current version.
11. Agreement
By booking a session, programme, or engaging with any service from Alicia Women’s Holistic Wellness, you confirm that:
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You have read and understood these terms
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You accept personal responsibility for your wellness journey
Thank you for choosing Alicia Women’s Holistic Wellness.
If you have any questions, feel free to contact me at:
📧 alicia@aliciawomensholisticwellness.com
📞 +44 7354 226189
🌐 www.aliciawomensholisticwellness.com